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Email

What is a POP3 Mailbox?
Basically this is what collects all your email sent to your domain.

How do I configure OutLook Express to read my email?

  1. Open up Outlook Express
  2. Select ' Tools ' then ' Accounts from the menu at the top.
  3. From the pop up box select ' Add ' the ' Mail ' .
  4. Type in the name as you would like it to appear on any outgoing email. Click Next
  5. Select ' I already have an email address that I'd like to use '
  6. Type in the main email you would like to use ( eg. webmaster@yoursite.com )
  7. Make sure it is set to ' My incoming mail server is a POP3 server '
  8. Incoming mail : mail.yoursite.com
  9. Outgoing mail : whatever you use now ( probably something like mail.yourisp.com ). Click ' next '. Please note that not all ISP's will support email relaying.
  10. Enter the Username and Password we sent you.
  11. Make sure that the SPA box is NOT checked.
  12. Click ' next '
And that is it. Remember to replace yoursite.com with the name of your domain.

By default we set your account to ' Catch All ' so that anything@yoursite.com will be collected.

I am not receiving some emails but am others?
There are several email aliases that are reserved for system use, you will find that these will not work :

root, bin, daemon, adm, lp, sync, shutdown, halt, mail, news, uucp, operator, games, gopher, ftp, httpd, nobody, postgres, admin, pop, named, system, manager, dumper, decode, sys, ingres.

How do I set up email to be forwarded to another account?
Log into your admin panel at http://www.yoursite.com/admin

Click on the ' Users ' tab towards the top of the page.

Next to the user you want to set up forwarding for ( will only be one on a new account ) click the ' Mail ' Link.

Enter the address you want all mail to be forwarded to in the box next to ' Forward Email To: '

Click ' Update Email ' at the bottom of the page.

NOTE - If you have some sort of spam filtering on the address you are trying to forward to it might cause problems, check that it works by just sending a test mail through.

How do I set up another POP3 mailbox?
See the Users section.

How do I add an autoresponder?
Log into your admin panel at http://www.yoursite.com/admin

Click on the ' Users ' tab towards the top of the page.

Next to the user you want to set up an autoresponder for ( will only be one on a new account ) click the ' Mail ' Link.

Enter the text you want in the ' Autoresponder Email ' box.

Check the box marked ' Make this account an autoresponder '

Click ' Update Email ' at the bottom of the page.

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